FAQs

When will my order ship?

Thanks for ordering! Regular orders will ship within 5-7 business days. Pre-orders will ship within 14 business days unless otherwise stated.

How will my order ship?

Beginning January 1, 2022 all items will ship for free. Free local delivery on orders of at least $18.

Where is my order?

It is heading your way soon! As soon as the shipping label for your order is printed, you will receive an email with a tracking number, even though your order hasn't been dropped off with USPS quite yet. This is a feature we cannot change on our end. Please allow at least 48hrs for tracking to update after you receive the tracking number. Thanks for understanding and being patient! 

What is your refund policy?

Check out our policy here

What is the best way to contact you?

Email is the best way to contact us: shopsocialsquare@gmail.com